Refund Policy
As a non-profit foundation, KYK Foundation is committed to transparency and accountability in all aspects of our operations, including financial transactions. While donations made to KYK Foundation are generally non-refundable, we understand that exceptional circumstances may arise. Therefore, we have established the following refund policy:
Donation Refunds:
- Donations made to KYK Foundation are considered final and non-refundable. Once a donation is processed, it cannot be refunded unless: a. The donation was made in error (e.g., duplicate donation, incorrect amount). b. The donor requests a refund within a reasonable timeframe and provides valid reasons for the refund request.
Refund Requests:
- To request a refund, please contact us at [contact email] within [number of days] days of the donation date, providing detailed information about the donation and the reason for the refund request.
- All refund requests will be reviewed on a case-by-case basis. KYK Foundation reserves the right to approve or deny refund requests at its discretion.
Processing Refunds:
- If a refund request is approved, KYK Foundation will process the refund within a reasonable timeframe.
- Refunds will be issued using the original payment method whenever possible. If the original payment method is not available, alternative arrangements may be made.
Unintentional Donations:
- In cases where a donor makes a donation unintentionally (e.g., technical error, unauthorized transaction), KYK Foundation will make every effort to address the issue promptly.
- Donors who believe they have made an unintentional donation are encouraged to contact us immediately for assistance.
Non-Refundable Contributions:
- Certain contributions or sponsorships may be designated as non-refundable. In such cases, donors will be informed of the non-refundable nature of their contributions before making a donation.
Updates to Refund Policy:
- KYK Foundation reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage donors to review this policy periodically for any updates.
If you have any questions or concerns about our Refund Policy, please contact us at [email protected]. Thank you for your support and understanding of KYK Foundation’s mission.